Shipping policy

We ships to most countries worldwide using reliable international and domestic couriers to ensure your package arrives safely and on time. For any delivery-related questions, please contact us at feedback@darkstonetools.com.

Shipping Costs
Calculated at checkout

*Note: For volume purchases, shipping fees may vary. Please contact us for a quote before placing your order.

Shipping and Processing Times
Processing time: 1-2 business days after placing the order
Shipping time: 7-14 days
No shipments on weekends

Tracking Your Order

Once your items are shipped, you will receive an automatic email notification with a tracking number. If you need more detailed information, please email us at feedback@darkstonetools.com.

VAT & Duties

Certain countries may impose import taxes, duties, and other Customs fees, which are not included in the payments you make to us. These charges are determined and collected by the Customs office of the destination country and are the responsibility of the customer. For detailed information, please contact your local Customs office.

If you refuse your delivered package for personal reasons, including the refusal to pay customs duties and taxes, please note that we will not offer refunds or redelivery for refused orders. We recommend checking with your local customs office for more information. For any concerns or difficulties, please contact us at feedback@darkstonetools.com.

 

Unexpected Delays

External factors such as international customs processing and holidays may cause shipping delays beyond our standard shipping times. If your package is taking longer than expected, please contact us at feedback@darkstonetools.com, and we will work to resolve any issues.