Shipping policy
Shipping Policy
We currently ship orders within the United States only.
For any delivery-related questions, please contact us at feedback@darkstonetools.com.
Shipping Costs
Shipping costs are calculated at checkout based on the order and delivery destination.
Note: For volume purchases, shipping fees may vary. Please contact us for a shipping quote before placing your order.
Shipping and Processing Times
Processing time: Please allow 1–7 business days after the order is placed for order processing and dispatch. This includes warehouse processing before the shipment is handed to the carrier.
After your order has been processed and shipped, estimated delivery times are:
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Standard Shipping: 3–4 business days
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Express Shipping: 1–2 business days
Estimated total delivery time: Standard shipping takes approximately 4–11 business days from order placement, including processing and transit. If Express Shipping is available at checkout, its 1–2 business day transit estimate starts after dispatch; processing time still applies.
Business days are Monday through Friday, excluding public holidays. Some fulfillment partners may dispatch or deliver on weekends. Orders containing multiple items may ship separately.
Delivery times are estimates and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.
Tracking Your Order
Once your order has shipped, you will receive an automatic email notification containing your tracking number.
If you need additional tracking or delivery information, please contact us at feedback@darkstonetools.com.
Unexpected Delays
Occasionally, carrier delays, severe weather, holidays, or other external factors may cause delivery to take longer than expected.
If your package has not arrived within the expected delivery period, please contact us at feedback@darkstonetools.com, and we will assist you in checking the shipment status.